Firearms must be shipped to the store.

Pepper spray cannot be shipped to NY, MA, HI, or AK.  It is the responsibility of the individual to know the laws and retrictions regarding purchase and possession of pepper spray in their location.

Stun guns cannot be shipped to DC, NY, IN, HI, MA, MI, NJ, WI, RI, IL. It is the responsibility of the individual to know the laws and restrictions regarding purchase and possession of stun guns in their location. 

All orders received before 1pm PST are usually shipped the same day provided the item(s) are in stock. Any items that can not be shipped within three days are considered not in stock. We ship Monday through Friday, orders received on weekends or holidays will be processed the next business day.

We can not ship to Post Office Boxes, a Street Address is required.

Rush orders (Next Day Air, 2nd Day Air, and 3 Day) will be placed on top priority.

Orders may be drop shipped out of several warehouses around the USA. We will drop ship out of the closest warehouse to insure low time in transit.

Orders will be shipped via UPS. Some drop shipments and five dollar shipping orders will be shipped via FedEx, USPS, or other carrier. Tracking numbers will be provided on most orders. Tracking numbers are not available on some drop shipments.

All orders receive email confirmation of shipment and are updated on the Order Status page.

We do not ship internationally.

Returns & Exchanges

No returns on firearms, ammunition, optics and knives.  No returns on any item damaged, scratched or modified by the buyer. 

All returns require a RMA number. Please call or email Shooters Vault before returning any items. Items without a valid RMA number will not be accepted.

Returns or Exchanges must be arranged within 10 days of receipt.

Returns must be unopened and in original packaging to receive return credit.

A 10% restocking fee is applied on returns and exchanges.

No returns on electrical parts, chemicals, and closeout parts.

Defective items are not warranted by Shooters Vault. Returns of defective merchandise are subject to manufacturer approval.

When returning product we recommend the use of an insured and trackable shipper such as UPS or FedEX.  Shooters Vault does not refund shipping costs, or cover return shipping. We will not accept COD or damaged packages.

Store Hours

Our website is open for ordering 24/7/365. Our retail store location and phone hours are Monday through Friday 9:00 am to 7:00 p.m. PST Saturday 9:00 am to 6:00pm PST.

Out of Stocks and Backorders

We try our best to have everything in our online catalog available 100% of the time; however we do run out of some items from time to time. If an item you order is out of stock, you will be notified within one business day of your order. Items are considered out of stock if they can not ship within three days. It is your choice to either cancel the order before we fully process it and nothing will be charged to you, or you may choose to backorder the item.

To place a backorder simply email us at gm@shootersvault.net. Backorders are charged 100% up front and shipped immediately upon receiving the item in stock. You may cancel the backorder at any time; however you will be charged a 20% backorder cancellation fee. We do not always have a reliable ETA on backorders. Understand that we are at the mercy of the manufacturer to actually get more products to us, and we always do our best to get the products to you in a timely manner.

We may have other equivalent products available that are not listed on the website due to continually changing product lines. You may call or email and we will always do our best to help find you what you need.

Shipping Fees

Ground shipping is guaranteed to be delivered within 14 days. It is normally less than five days, but can take up to 14 days. We reserve the right to use any shipping provider for these orders. Shipping price listed online is not applicable on some oversize items and international orders, in these cases actual shipping via the lowest cost carrier will be charged. There will be an extra charge for shipments to Alaska and Hawaii.

Low Order Fee

Some orders under 50.00 may be subject to an 8.00 handling fee. The handling fee will only be charged if the order is being drop shipped and the warehouse requires a drop shipment fee. It will be automatically added when your card is processed.

Order Changes

Once you submit your order to Our Store and it has been processed and shipped we can not change or cancel your order. Please make sure you want the item(s) before you submit the order. Any changes or cancellations after shipment will be subject to our return policy.

Payment Options

Shooters Vault accepts the following payment options:
" Visa
" MasterCard
" American Express
" Discover
" Money Order (must clear before shipping)
" Cashiers Check (must clear before shipping)
 

International Orders

We are not set up to accept international orders at this time.

Errors

Shooters Vault or Outdoor Business Network is not responsible for any typographical errors, pricing errors, omissions, inclusions or any other errors on our web site. We do our best to not make mistakes, but if you find one please let us know. We reserve the right to change the website at any time.

Website Information

This website, and its contents are the sole property of Outdoor Business Network, Inc. and its respective licencees and My Store. Any unauthorized use or modification of any text, image, code, or content is strictly prohibited. Any use of content from Shootersvault.net requires prior written consent from Outdoor Business Network, Inc. Outdoor Business Network, Inc. will enforce its intellectual property rights to the full extent of the law.